Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item :
1. Must be unused and in the same condition that you received it.
2. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
To return your product, you should send email to us at firstname.lastname@example.org & we will provide you the address for you to return the product(s).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 7 days after delivery.
REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Average Delivery Time to USA about 10-25 Days, Delivery Time to other Countries would vary between 10-60 days. If you do not receive your purchase within 60 days, you can ask for a full refund.
By Ordering you had agree to accept the delivery time range stated above , NO Refund would be provided if you haven't received your items/products under 60 days.
Refunds could only claimed if you haven't received the products after 60 days.
заказ 11.11.18 пришёл 31.12.18,довольна,но торчат нитки в 3 местах
Очень приятное красивое платье и такая же очень хорошо тянущаяся подвязочная. Внутри платье натуральное, верх — как на фото. Я довольна. Продавцу большое спасибо. Рекомендую.
BEAUTIFUL set. Good quality. Well made. No flaws. The colour is darker than the stores picture. It is still a nice pink, but I am a bit disappointed, as I really liked the colour of the one in the picture. Other than the colour I am happy with this purchase. I took off 1 star, only because of the colour difference.